![]() ![]() ![]() I use Office 365 on my laptop and on my iPad, both of which have issues generating Authenticator notifications from my FP4. ![]() Again: No idea how MS handles that.įor services that do this, you have to make sure to either keep the secret/QR code or setup all required devices/apps at the same time so that they share the same secret.Ī couple of more things that maybe shed light on what might be happening: Special care has to be taken with those services that only support a single 2FA device at the same time: The old device/secret will automatically be invalidated in this case. It might either lead to an error and will (silently) keep using the old setup. Can you say anything about what happens there for you? If you enter a code from your old phone to finish the setup of the new phone, this will usually not work as different codes are generated by both devices. I can’t guarantee that MS does it like this, but would be surprised if they didn’t. Doing it this way ensures that the whole process was successful. For this purpose, a currently valid code has to be entered to finish the setup phase. Meanwhile, you can add whatever online accounts you want by repeating the non-Microsoft account steps on all of your other accounts.Part of setting up a new 2FA is usually to “prove” to the service that the app generates codes correctly. The Microsoft account setup is something you should only have to do a single time. ![]() Give your account a name first to know which one it is, and enter the code beneath it. Go back into the app and tap the Or Enter Code Manually option at the bottom of the page. Alternatively, the site may give you a code to enter instead of a QR code.Use the Microsoft Authenticator app to scan the QR code. You will either see a QR code on your screen or a six-digit code.Return to the website where it should ask you if you want two-factor authentication via text and email or with an application.Select the Other account option and prepare to follow the below steps. You can prepare the Microsoft Authenticator app for the task by tapping the three-dot menu button in the Microsoft Authenticator app and selecting the Add account option. This varies from website to website, but the general idea remains the same. ![]()
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